Getting help
How to report bugs, request features, and get support for Epilude.
Check the help center first
Many common questions are answered in this help center. Start with the Troubleshooting section if something isn't working:
Report a bug
If you've found a bug, email support@epilude.com with the following:
- What happened — Describe the issue clearly
- What you expected — What should have happened instead
- Steps to reproduce — How can we trigger the same issue
- Useful details (see below)
Request a feature
Have an idea for Epilude? Send feature requests to support@epilude.com with a description of what you'd like and how you'd use it.
Useful info to include
Including these details helps us diagnose issues faster:
| Detail | Where to find it |
|---|---|
| macOS version | Apple menu → About This Mac |
| Epilude version | Epilude menu bar icon → About |
| AI provider | Settings → AI Providers — which provider is configured |
| Error messages | Screenshot any error dialogs or notifications |
| Steps to reproduce | What you did right before the issue |
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